UX/UI Design: Gaining proficiency in React, Tailwind CSS, and Javascript to build interactive and responsive user interfaces
Design & Prototyping: Improve Figma skills for wireframing, prototyping, and UI design
Data Analysis: Expanding knowledge of Tableau and Python with a focus on data visualization and analysis
Learning and Utilizing AI: Gaining hands-on experience with AI tools like chatGPT, Cursor, and Claude, while learning about AI fundamentals and staying updated on trends to apply AI in design and development
What I Do: Digital Service & CX Analyst
Project Management: Oversee multiple project lifecycles using Jira to track progress and meet deadlines
Customer Experience Design: Utilize Figma to create mockups, prototypes, and analyze wireframes for a seamless user experience
Customer Experience Journey Mapping: Map out customer journeys using PowerPoint for visual presentations and Tableau to analyze data insights and assess digital experiences
Collaboration: Work cross-functionally with delivery teams to implement and execute design solutions
